Customer Care
Shipping & Delivery Policy
We deliver authentic luxury boutique fashion right to your doorstep across all 64 districts of Bangladesh.
Inside Dhaka Metropolitan
- • Delivery Fee: ৳80 (Flat Rate)
- • Delivery Time: 24 to 48 Hours
- • Payment: Cash on Delivery / bKash / Nagad
- • Courier: Pathao / RedX Express Delivery
Outside Dhaka (All 64 Districts)
- • Delivery Fee: ৳130 (Flat Rate)
- • Delivery Time: 48 to 72 Hours
- • Payment: Cash on Delivery available nationwide
- • Courier: Steadfast Courier / SA Paribahan
Free Nationwide Delivery Offer
Enjoy 100% complimentary free shipping on any order with a subtotal of ৳3,000 or higher! The delivery discount will be automatically applied at checkout.
Order Verification & Dispatch
Once you place an order on Sorella BD, our customer experience team may place a brief confirmation call to verify your measurements or address details before handing the parcel to our logistics partners.
You will receive an automated SMS or phone notification with your tracking number as soon as your parcel is dispatched.